Frequently Asked Questions (FAQ)
We have developed these FAQs and we keep adding to them as more things are identified. Should you have still have a question that is not answered below call us at 267-714-8448
If your event is on a weekend between the months of May and September we recommend making your reservation as soon as possible. Spring/Summer weekends are extremely popular times for rentals and we generally book up fast. Should you not be able to book online call us to see if there is availability 267-714-8448
Simple. You can either call us at 267-714-8448 or get a quote using our easy-to-use BOOK NOW system to find out what units we have available for your event and place your reservation. You will then be emailed a rental agreement contract. Simply e-sign your contract and make your $50 deposit. We accept all major credit cards, and checks.
Absolutely! Please understand though that all rentals are subject to bouncer availability and delivery time. To book last minute 267-714-8448
Yes. Bouncers are actually very safe when treated with care and all safety rules are observed.
In either public (like parks) or private settings (back yard). The unit should be set up on flat, non sloping ground, in order to operate safely and meet all PA State Amusement Ride Regulation standards. An open, grassy location approx 18’ x 18’ is the preferred set up spot for bouncers. We can also set up a bouncer on asphalt, concrete, or dirt; however, notification of this must be made at time of reservation and extra fee’s may or may not apply. The location also must be within 100 feet of an electrical outlet otherwise a portable generator will be required.
Bouncers can be set up indoors; however require a lot of open space. You will need an area that is completely open and approx 20’ x 20’ and has a ceiling clearance of at least 16’. The best place for indoor rentals is usually gymnasiums that you can rent from local community/municipality organizations.
Yes. We deliver, set up, and take down the bouncer at no extra cost to you in most of our delivery area. The process is designed to be completely hassle-free!
Although we ask for a 45-60 minute set up window, it usually only takes about 30-45 minutes to actually set up our bouncers. The remaining time is needed however, for us to complete a full safety inspection of the unit after inflation and to do a quick safety rule tutorial with the renter to ensure a fun yet safe time is had.
Although most rentals are for at least 8 hours, we guarantee that you will have your bouncer in time for your party and for at least 4 hours after the party start time. Due to our busy delivery schedule though, we drop everything in the morning starting at 7:30am and pickups can be as late as 8:00 pm.
We are happy to accommodate shorter rentals as best we can however our rates are determined on an 8 hour rental period. If your event is in a public place or a school, fundraiser, fair, or business event and you require a specific pick up time shorter than 8 hours please let us know at the time of reservation and we will coordinate a specific pick up time with you then. Additional fees may apply for specific drop off & pickup times.
Bouncers can support both children and adults and are regulated by a max weight capacity. Generally speaking, here is a chart to give you an idea:
Bouncer Size: Kids 8 & Under: Kids 9-12: Teens: Adults:
13×13 8 5-6 4 3
15×15 10 6-8 5 4
Deliveries can be mad up to the day before or up to 1 hour prior to event starting. Approximately 2 days prior to your scheduled delivery date we will call the number of file with a specific time frame of our arrival within 2 hour window. We do offer flexible scheduling as well for early parties. We guarantee that your bouncer will be there before your party starts for all reservation made the night before your delivery! If your reservation is made within 3 days from the delivery date we will make every attempt to delivery your bouncer before your party but can not guarantee this for parties that start prior to 2pm.
No, You can mark the spot where you would like the bouncer setup with a chair or some other item. Power must be available for us to setup the bouncer and inspect it. Seeing as you have access to the safety video with the rules you can contact us should you have any questions about operating the bouncer you can contact us. For pick up, no one needs to be home as long as we have open access to disconnect from the electrical outlet.
A responsible adult, preferably the one who received the 5-minute safety tutorial, should be assigned to the unit to oversee its use. This person should be aware of all the rules and will be responsible for explaining those rules to the children using it as well as enforcing them. The renter (one who signs for the unit) is responsible for the safety of the children using the unit as well as the care for the equipment.
A $50 deposit is required at time of reservation and can be made via credit card or check. This deposit is nonrefundable for any circumstance other then a cancellation due to inclement weather. Weather cancelation must be mutually agreed upon based upon your zip code and various weather apps. The credit card on file will be used for the final payment unless expressly stated during the reservation or at the time of delivery confirmation calls. For payment arrangements for the day of the event cash, personal check with photo ID, or credit card on file will be charged the Wednesday before the weekend rental.