FAQ SHEET

How far in advance should I reserve my Bouncer? 

If your event is on a weekend between the months of May and September we recommend making your reservation as soon as possible.  Spring/Summer weekends are extremely popular times for rentals and we generally book up fast.  Weekday reservations during the Spring/Summer or reservations during non-peak months can be made up to about 5 days in advance. 

How do I reserve a Bouncer?

Simple.  You can either call us or email us to find out what units we have available for your event and place your reservation.  You will then be sent a rental agreement contract.  Simply sign and mail back to us.  Don’t forget to include your $50 deposit! 

Are Bouncers safe?

Yes.  Bouncers are actually very safe when treated withcare and all safety rules are observed. 

Where can the Bouncer be set up?

In either public (like parks) or private settings (back yard).  The unit should be set up on flat, non sloping ground, in order to operate safely and meet all PA State Amusement Ride Regulation standards.  An open, grassy location approx 18’ x 18’ is the preferred set up spot for bouncers.  We can also set up a bouncer on asphalt, concrete, or dirt; however, notification of this must be made at time of reservation and extra fee’s may or may not apply.  The location also must be within 100 feet of an electrical outlet otherwise a portable generator will be required. 

Can the Bouncer be set up indoors?

Bouncers can be set up indoors; however require a lot of open space.  You will need an area that is completely open and approx 20’ x 20’ and has a ceiling clearance of at least 16’.  The best place for indoor rentals is usually gymnasiums that you can rent from local community/municipality organizations. 

Do you set up the bouncer?

Yes.  We deliver, set up, and take down the bouncer at no extra cost to you in most of our delivery area.  The process is designed to be completely hassle-free!

How long does it take to set up the Bouncer?

Although we ask for a 40-45 minute set up window, it usually only takes about 15-20 minutes to actually set up our bouncers.  The remaining time is needed however, for us to complete a full safety inspection of the unit after inflation and to do a quick safety rule tutorial with the renter to ensure a fun yet safe time is had. 

How many people can the Bouncer hold? 

Bouncers can support both children and adults and are regulated by a max weight capacity.  Generally speaking, here is a chart to give you an idea:

Unit Size	Kids 8 & under	Kids 9-12	Teens	Adults
13’ x 13’	8	5-6	4	3
15’ x 15’	10	6-8	5	4

What time will you set up and pick up the bouncer?

At whatever time you need it!  At time of reservation we will ask you for a time that works for you.  We will be there within a 30 minute window prior to that time.  Picks ups happen within 1 hour of your rental expiration time. 

Does someone need to be home when you drop off/pick up?

Yes.  We will need an adult over the age of 18 to sign for the bounce house.  This person will also go through our 5-minute safety tutorial of proper operation of the bouncer.  For pick up, no one needs to be home as long as we have open access to disconnect from the electrical outlet. 

What are my responsibilities as a renter of a bouncer?

A responsible adult, preferably the one who received the 5-minute safety tutorial, should be assigned to the unit to oversee its use.  This person should be aware of all the rules and will be responsible for explaining those rules to the children using it as well as enforcing them.  The renter (one who signs for the unit) is responsible for the safety of the children using the unit as well as the care for the equipment. 

When is payment due?

A $50 deposit is required at time of reservation.  This deposit is nonrefundable for any circumstance other then a cancellation due to inclement weather.  Final payment in cash, personal check with photo ID, or money order is due at time of delivery and set up. 

What if it rains or is windy? 

You may cancel PRIOR TO DELIVERY (a minimum of 1 hour prior to scheduled delivery time) due to INCLEMENT WEATHER ONLY and we will return your deposit.  If you wish to reschedule your event, we will make every attempt possible to accommodate your new request; however, prior reservations will take priority and will be subject to availability.  We will not make reservations for possible alternate “rain” dates.  Once the unit is delivered full payment is expected and no monies will be refunded regardless of weather condition that may arise.